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The UX of Learning | A List Apart

While many desk-shackled students may wish they were napping rather than enduring yet another monotonous lecture, learning is by no means confined within the classroom. In fact, we engage in focused learning activities every day. Think of the last time you ordered a book, booked a flight, or bought a car. How did you choose which book to read, where to go for vacation, or which car was best for you? You may have searched online, read reviews, or asked others for advice to help you make an informed decision. In a word, you learned.

Learning is a complex process with distinct stages, each with corresponding tasks and emotions. Understanding how users learn can help us design experiences that support the user throughout the entire process. So let’s learn a thing or two about learning itself.

A hierarchy of learning

According to Benjamin Bloom’s landmark 1956 study, we can classify learning in a hierarchy of six levels, where each level forms the foundation for the next. At the base of Bloom’s Taxonomy lies knowledge and comprehension—the plain facts and figures we were quizzed on at school. Once the learner has knowledge and comprehends it, the learner can begin to apply her knowledge experientially as one might do when driving a car for first time. The highest levels of learning involve deeply analyzing ideas and combining them into something new—the realm of the expert.

Continue reading this article at: A List Apart: Articles: The UX of Learning.