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Posts Tagged ‘Research’

Capturing User Research :: UXmatters

“It’s like drinking from a fire hose with a straw, with another smaller straw inside it.” That’s how a colleague who was not allowed to record participants in user research sessions described doing contextual inquiries for a very complex financial application. He was trying to prepare me for my own contextual inquiries with the same [...]

Posted on: 13/04/12
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Can You Say That in English? Explaining UX Research to Clients

The new business meeting was going swimmingly—that is, until the client started asking questions about our design process. Then we unleashed our lexicon of specialized user experience (UX) research terminology. Why should we do that thing you called…what was it, task analysis? We’d like some of those personas. They’re important, right? What the heck is [...]

Posted on: 03/10/11
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Design Research and Innovation: An Interview with Don Norman Johnny Holland – It’s all about interaction

Don Norman

In this interview with Don Norman, Johnny Hollands founder Jeroen van Geel gains some valuable insight into the thoughts of one of the industries finest on the topics of innovation, research and emotional design. Innovation: Innovation is a very complex topic, very thoroughly discussed in academia, which is not something most designers follow. The important [...]

Posted on: 21/09/11
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